Case study

The Cumberland Appoints a Head of First Line Risk and Resilience with Broadgate

How a retained search moved from a longlist of 80+ to an offer within an agreed six-week timeline.

SectorBuilding Society
FunctionCOO business function
SolutionRetained Hiring
RoleHead of First Line Risk and Resilience

The client

About The Cumberland

The Cumberland Building Society aims to create a banking experience that is kinder to people and the planet.

The brief

The Challenge

In search of a Head of First Line Risk and Resilience candidate, the team at The Cumberland Building Society engaged the specialist recruiters at Broadgate for support, for a critical hire into the COO business function.

The Cumberland on working with Broadgate

Broadgate, and in particular, Richard was great, very responsive to what we needed and the wider businesses being aligned on values, made Richard very able to spot a great cultural fit in multiple candidates. Ultimately the sell for us in using Broadgate was them supporting us to get a great candidate in place much sooner than we would otherwise have been able to.

Claire McGregorPeople & Culture Business Partner – COO, CITO

How we delivered

The Partnership

A diverse shortlist
Broadgate was able to provide a diverse shortlist to fulfil the requirement of a critical hire into the COO business function.
Six-week timeline
Within an agreed 6-week timeline, we provided a longlist of over 80 candidates, a shortlist of 10 and got 6 candidates to first stage interview.
Interview to offer
With our agreed timelines, we were then able to get from first interview to offer within 3 weeks.

The outcome

The Results

80+Longlisted Candidates
10Shortlisted
3 WeeksFirst Interview to Offer

From first interview to offer within 3 weeks, inside the agreed timelines.

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Looking for a talent partner that understands your business from the inside out? Broadgate works as an extension of your team, building embedded, relationship-led partnerships that give you faster access to specialist talent without compromising on culture, quality, or long-term fit.