Payroll Assistant Manager Accountancy & Business Advisory Services Aberdeen | Permanent, Full-Time Broadgate Search is delighted to be retained on a confidential basis by a well-established and growing accountancy and business advisory firm, to appoint an experienced Payroll Assistant Manager based in or around Aberdeen. This is an excellent opportunity for a technically strong payroll professional who is ready to combine hands-on client delivery with genuine people-management responsibility, working across a varied and interesting client portfolio. Aberdeen is the preferred base for this role, but our client is genuinely open-minded on location for the right candidate and would encourage strong applicants elsewhere to get in touch. Our client places real value on strong client relationships and a supportive, high-performing team culture, and this role offers a clear route for someone looking to build their career within a well-regarded professional services environment. The Role Reporting to the Payroll Manager, you will use your technical payroll knowledge to deliver client assignments from planning through to completion, while demonstrating strong people-management skills including delegation, motivation and support. You will manage team workflow, control time and cost budgets, and build strong professional relationships that support the firm's wider growth. Key ResponsibilitiesApply strong technical and operational knowledge to manage increasingly complex client requirements and tasksResearch and resolve complex technical problems, confidently handling difficult client engagementsDelegate work across the team, set clear expectations, provide support, and hold colleagues accountable for deliveryTake ownership of the team's output — reviewing work, providing feedback, and maximising productivity and utilisationManage the financial and operational aspects of client work, including scope and productive timeWork in an agile way to supervise several assignments concurrently, ensuring timely and accurate deliveryConsistently deliver technical work to a high standard, meeting agreed deadlines and budgetsBuild and maintain strong relationships with clients, suppliers, stakeholders and professional advisorsIdentify opportunities where the firm can further support clients and colleaguesAct as a trusted advisor to colleagues, clients and business contacts, handling queries effectivelyIdentify and champion improvements to client service and internal processesContribute to marketing activity and represent the business at networking and client events Payroll & Technical ResponsibilitiesProcess client payrolls accurately, seeking guidance from senior colleagues where requiredMaintain up-to-date technical knowledge and monitor upcoming changes in payroll legislation, recommending and implementing process improvementsIdentify training needs and deliver technical and procedural updates to the wider teamSupport and lead specialist technical projects as requiredMaintain accurate, high-quality client process documentationMaintain strong working knowledge of relevant payroll software, resolving provider issues and adapting processes as neededManage day-to-day team operations to ensure payroll deadlines are consistently met and client queries are resolvedSupport colleagues in managing and resolving significant client challenges, escalating appropriately What We're Looking For EssentialHigher Grade/A Level (or equivalent) and a relevant professional qualificationStrong organisational skills with excellent written and verbal communicationConfident user of Microsoft Outlook, Word, Excel and other relevant softwareExcellent attention to detail and problem-solving abilityWorking knowledge of relevant payroll legislation and industry best practiceDesirableUniversity degree (2:1 classification or above)Previous experience in a similar payroll roleExperience managing a client portfolio and working to tight deadlinesExperience supervising or managing staffExperience with technical compliance and advisory workYou'll Also BringA collaborative style, with the ability to build effective relationships at all levelsThe ability to work on your own initiative and manage competing deadlinesSelf-motivation, with a track record of turning ideas into practiceHow to Apply This appointment is being handled on a confidential and retained basis by Broadgate Search. To find out more or to apply, please get in touch with our team — all enquiries and applications will be treated in the strictest confidence, and no details will be shared with any third party without your prior consent. Broadgate Search | william@broadgatesearch.com
William Fitzpatrick