We are partnering with a fast-growing digital financial services business looking to hire an experienced Product Manager to lead initiatives across compliance operations, customer onboarding, fraud prevention, and support tooling.
Responsibilities
- Drive the strategy and development roadmap for compliance, onboarding, fraud, and operational support products in collaboration with internal stakeholders.
- Convert regulatory and operational requirements into scalable product capabilities and technical solutions.
- Partner closely with engineering teams to deliver secure, reliable, and scalable systems from concept through launch.
- Prioritize product initiatives based on business impact, regulatory obligations, operational performance, and user experience.
- Take part in Agile ceremonies including sprint planning, backlog refinement, and release coordination.
- Work alongside Legal and Compliance teams to ensure solutions align with applicable financial regulations across multiple jurisdictions.
- Support and improve processes related to customer due diligence, transaction monitoring, risk controls, and reporting workflows.
- Enhance digital onboarding experiences including identity checks, document verification, and customer risk assessment journeys.
- Contribute to the development of fraud prevention capabilities aimed at reducing operational risk while maintaining a smooth customer experience.
- Use operational and product data to identify trends, optimize workflows, define KPIs, and support data-informed decision making.
- Investigate platform and process issues, perform root cause analysis, and assist with operational troubleshooting.
- Collaborate cross-functionally with teams across Risk, Compliance, Operations, Data, Marketing, Customer Support, and Engineering.
- Create clear documentation for product requirements, workflows, and technical processes.
- Translate complex business and regulatory requirements into actionable deliverables for technical teams.
- 4 years of Product Management experience within fintech, financial services, payments, banking, or another regulated industry.
- Practical experience working on compliance, onboarding, fraud, or operational support products.
- Strong understanding of APIs, system integrations, and modern software architecture, with experience working closely with engineering teams.
- Familiarity with financial crime prevention frameworks and regulatory standards within financial services environments.
- Experience with onboarding systems, identity verification tools, and digital document processing solutions.
- Strong analytical and problem-solving capabilities with experience defining KPIs and working with operational data.
- Understanding of fraud prevention approaches and risk monitoring systems.
- Excellent communication and documentation skills.
- Professional English communication skills.
- Previous exposure to payments, card issuing, digital wallets, or transaction processing environments is beneficial.
- Experience using tools such as Jira, Confluence, Postman, and Figma.
- Strong prioritization skills with the ability to manage complex product challenges effectively.
- Opportunity to work on high-impact financial technology products within a collaborative international environment.
- Exposure to complex operational, regulatory, and technical challenges in a rapidly evolving sector.
- Flexible remote-first working environment with optional office collaboration and team meetups.
- Competitive compensation package including performance-related incentives.
- International relocation support available for selected office locations.
- Career development opportunities within an experienced and fast-moving team.
- Generous paid leave allowance and flexible approach to time off.
- Company-wide retreats and regular in-person team events.
