Responsibilities include:
- Contribute to the ongoing development of the UK Governance Services office, including operational procedures and daily management.
- Manage the onboarding and administration of new business in line with internal policies, ensuring clients receive efficient, professional service.
- Oversee a diverse portfolio of corporate clients, maintaining strong relationships and high-quality service delivery.
- Act as a director for client entities and serve as an authorised signatory on client bank accounts.
- Lead, support, and mentor team members to ensure high performance, strong technical capability, and alignment with organisational values.
- Provide technical guidance, training, and oversight to ensure consistent understanding of transactions across the team.
- Manage client expectations, nurture relationships, and help grow repeat business and referrals.
- Oversee day-to-day workflow for direct reports, ensuring timely processing of work, transaction deadlines, accurate time recording, WIP management, and debt control.
- Maintain consistency of service standards across the team and proactively resolve any issues.
- Ensure full adherence to internal policies, procedures, and governance standards.
- Support collaboration between the UK office and other jurisdictions to deliver coordinated, seamless corporate governance and legal services.
- Work closely with Risk & Compliance, staying informed on regulatory changes and industry developments.
- Ensure your team follows established risk frameworks, identifying process gaps and recommending enhancements to mitigate regulatory, operational, and reputational risk.
- CGI UK Graduate, Affiliated, or Fellow Member.
- Demonstrable experience as a Company Secretary, with strong exposure to UK corporate structures.
- Proven experience in a law firm’s company secretarial team or a corporate services provider.
- Strong knowledge of the UK Companies Act and core company secretarial requirements.
- Previous people management experience.
- Proficient in Microsoft Office and SharePoint.
- Excellent record-keeping, documentation, organisation, and attention to detail.
- Exceptional communication and interpersonal skills, with the ability to build trusted relationships and work collaboratively as part of a team.
