Responsibilities include:
- Support the ongoing development of the UK office, including operational improvements and procedural input
- Onboard and manage new client entities in line with internal policies, ensuring professional and efficient service
- Administer a portfolio of UK-based clients, maintaining strong relationships and delivering service to a high standard
- Act as director on client entities and authorised signatory on client bank accounts
- Provide leadership and mentorship to junior staff, promoting high performance and alignment with company values
- Offer training and technical support to team members as needed
- Maintain and develop strong client relationships, managing expectations and encouraging repeat business and referrals
- Oversee day-to-day activities of direct reports, ensuring timely and accurate work, and effective time and billing management
- Ensure consistent service delivery across the team, addressing and resolving any service issues promptly
- Adhere to all internal policies and procedures
- Foster integration and collaboration between the UK office and other offices globally to ensure a unified client experience
- Work alongside legal and governance teams to provide seamless, coordinated client service
- Collaborate with the Risk and Compliance team, staying current with regulatory updates and industry best practices
- Promote and enhance risk management processes within the team
- Maintain required levels of continuing professional development (CPD)
- Minimum 5 years’ experience as a Company Secretary, with a focus on UK corporate structures
- At least 2 years’ experience in a people management role
- CGI UK Graduate, Affiliated or Fellow Member
- Experience in a law firm’s company secretarial team or a corporate services provider
- Familiarity with Register of Overseas Entities filings (preferred but not required)
- Law degree (preferred but not essential)
- Working knowledge of the UK Companies Act
- Proficiency in Microsoft Office and SharePoint
- Strong documentation and record-keeping skills
- Proactive, well-organised, and detail-oriented
- Excellent interpersonal and communication skills, with the ability to build relationships and contribute to a collaborative team environment
