Responsibilities include:
- Co-develop and execute the global BD&M strategy aligned to commercial priorities and broader business objectives
- Shape sector, product and asset-class growth strategies across jurisdictions
- Develop and implement jurisdiction-specific go-to-market plans
- Advise senior stakeholders on targeting, account development and growth opportunities
- Strengthen cross-service collaboration and referral opportunities
- Drive sustainable revenue growth and improve pipeline visibility
- Deepen key client relationships and enhance cross-selling initiatives
- Lead high-quality, client-centric RFP and pitch processes
- Partner with Finance and service leaders on pricing strategy and margin optimisation
- Improve win rates through structured account planning and opportunity management
- Design and implement a scalable BD&M operating model
- Optimise CRM systems, data integrity and reporting dashboards
- Introduce measurable KPIs, ROI metrics and performance tracking tools
- Develop best-practice templates, playbooks and marketing collateral
- Lead process improvements across proposals, targeting and campaign delivery
- Refine and strengthen the organisation’s brand positioning and value proposition
- Ensure consistent and compelling messaging across jurisdictions
- Lead digital demand generation initiatives including automation and segmentation strategies
- Oversee SEO/SEM and targeted content campaigns for key client segments
- Support employer branding initiatives in collaboration with HR
- Lead, mentor and develop a high-performing BD&M team
- Set clear objectives, performance standards and development plans
- Embed BD capability across the wider business through training and coaching
- Operate as a hands-on “player-manager,” balancing strategic leadership with practical delivery
- Ensure BD&M activities comply with multi-jurisdictional regulatory requirements
- Maintain accurate service representation across marketing materials
- Uphold data privacy, GDPR and information security standards
- Partner with Risk & Compliance to ensure appropriate governance
- 12 years’ senior BD&M leadership experience within corporate services, fiduciary services, fund administration or related professional services
- Demonstrated success driving commercial growth and leading change initiatives
- Experience managing offshore and/or multi-jurisdictional teams
- Strong expertise in pitching, RFP management, account strategy and CRM optimisation
- Proven ability to build, motivate and scale high-performing teams
- Strong commercial acumen with executive-level stakeholder influencing skills
- Experience operating in fast-growth or transformational environments
- Degree qualified
- Willingness to travel internationally as required
