Broadgate is proud to be exclusively partnered with a leading international insurance and risk advisory firm as they look to strengthen their operations function in Zurich. This is an excellent opportunity for a motivated insurance professional to take the next step in their career and contribute to the ongoing transformation of a high-performing team.
The Role:
An experienced operations professional from the insurance or insurance broking industry to take a hands-on leadership role in supporting the day-to-day operations of the commercial risk business. You’ll play a key role in process improvement, operational excellence, and supporting the wider team to deliver high-quality client service.
This is a junior leadership position ideal for someone with 2–5 years of experience looking to step into a role with more autonomy, ownership, and growth opportunity.
Key Responsibilities:
- Oversee daily operations including policy processing, renewals, and client servicing support
- Lead and support a small team, providing guidance and fostering a collaborative environment
- Drive process improvements and identify opportunities to enhance efficiency and quality
- Ensure compliance with internal procedures and insurance industry regulations
- Collaborate with colleagues across the business to support smooth operations and client delivery
- Actively contribute to the transition and optimization of operational workflows
Your Profile:
- 2–5 years of experience in insurance, ideally within a broker or commercial insurance setting
- Strong understanding of insurance operations and client servicing processes
- A proactive, solutions-oriented mindset with an eye for process improvement
- Strong communication skills and a collaborative working style
- Comfortable using modern systems and tools, including Microsoft Office
- Fluency in English required; German is a strong plus
Why Apply?
- Join a global business with a strong presence in Switzerland
- Take the next step into a leadership role while remaining hands-on
- Be part of a company that invests in its people and processes
- Hybrid working model with flexibility
- Competitive salary and benefits
