We are seeking an experienced Business Resilience Manager to take ownership of our operational resilience agenda and help shape the future of resilience across the organisation. This role sits within a growing Risk function and offers the opportunity to make a visible firm-wide impact.
Reporting into the Head of Risk, you will work closely with senior leaders—including Operations, IT, Regulation, and third-party partners—to embed a strong, forward-looking resilience culture and ensure the organisation meets evolving regulatory expectations.
Key Responsibilities
- Lead the development, enhancement, and embedding of the organisation’s business resilience framework.
- Identify, assess, and mitigate resilience-related risks across the business.
- Influence and support first-line teams in strengthening operational resilience practices.
- Maintain and evolve business continuity and third-party resilience processes.
- Plan, manage, and report on annual and ad-hoc scenario testing.
- Conduct root-cause analysis for resilience incidents, breaches, and control failures.
- Produce key deliverables including the annual Operational Resilience Report.
- Engage confidently with senior stakeholders and contribute to governance forums.
- Significant experience in a resilience, operational resilience, or risk oversight role, preferably within financial services.
- Strong understanding of FCA Operational Resilience requirements and how resilience integrates into wider risk frameworks.
- Experience working with senior stakeholders and attending governance or risk committees.
- Background in wealth/investment management is advantageous but not essential; legal, insurance, or wider finance sector experience also considered.
- Strong drive, ownership, and the ability to influence at senior levels.
- Strategic, analytical, and solutions-focused mindset.
- Excellent communication and stakeholder-engagement skills.
- Calm, pragmatic, and effective under pressure with high emotional intelligence.
- Collaborative working style and a commitment to continuous improvement.
- Adaptable and comfortable working in a fast-moving environment
