Responsibilities include:
- Act as the central point of contact for Europe (primarily London) for new business enquiries, including initial KYC coordination and service onboarding
- Personally manage new business opportunities, proactively developing and winning new client relationships
- Build and maintain strong relationships with internal practice groups to identify and expand service opportunities
- Promote and educate clients, intermediaries, and internal stakeholders on the firm’s service capabilities and value proposition across multiple jurisdictions
- Serve as an escalation point and problem-solver between clients, internal teams, and professional services partners
- Maintain close working relationships with senior leadership, clients, intermediaries, and key support functions
- Act as a key intermediary between the business and its existing and prospective client base
- Support and contribute to the Client Relationship Programme in London
- Engage with existing clients to identify and maximise cross-selling and up-selling opportunities
- Assist with business proposals and the development, coordination, and distribution of marketing materials to clients and external intermediaries
- Contribute to ad hoc projects and initiatives as required by senior management
- Proven track record of success in a similar client-facing, relationship management, or business development role within professional or financial services
- Strong commercial awareness and understanding of business growth drivers
- Knowledge of relevant laws and regulatory frameworks in the jurisdictions in which the business operates is preferred
- Demonstrated ability to think strategically and assess the commercial and operational impact of decisions within a regulated professional services environment
- Excellent interpersonal, verbal, and written communication skills, including strong presentation capability
- Highly organised with strong analytical, decision-making, and problem-solving skills
- Proven experience delivering business development initiatives and contributing to revenue growth
- Ability to work effectively under pressure and manage competing deadlines
- Energetic, proactive, and solution-oriented mindset with a high level of professionalism
