Operations & Administration Manager | Edinburgh | Hybrid | 6-Month FTC

An exciting opportunity has arisen within a leading international professional services firm for an experienced Operations & Administration Manager to join on a 6-month fixed-term contract. This is a key leadership role within a fast-paced environment, ideal for someone who enjoys leading people and improving operational performance across teams.

About the role You will be responsible for leading multiple administrative and operational support teams, ensuring they are well-managed and delivering a consistent, high-quality service across the business.

Key responsibilities include:
  • Leading multiple administrative and operational support teams
  • Managing, supporting, and developing Team Leads and senior administrators
  • Driving day-to-day service delivery and operational performance
  • Improving processes, workflows, and ways of working across teams
  • Supporting workforce and resource planning
  • Partnering with senior stakeholders across the business
  • Ensuring quality, governance, and performance standards are consistently met
  • Supporting recruitment activity and contributing to succession planning
  • Building capability and strengthening team performance across the function
What we’re looking for

We are looking for someone with experience in operations or senior administration within a professional services or similar environment.
  • Strong people management experience, ideally managing Team Leads or senior administrators
  • Experience improving processes and operational efficiency
  • Confident working with senior stakeholders in a professional environment
  • Strong organisational skills with the ability to manage multiple priorities
  • A practical, solutions-focused approach to problem solving
  • Experience working in a fast-paced, service-driven environment
  • Ability to take ownership and drive improvements independently
Eligibility
  • Please note: this role is open only to candidates who hold the right to work in the UK (UK citizens or equivalent work-authorised status)
What’s on offer
  • Opportunity to lead and develop operational support teams
  • High visibility role working with senior stakeholders
  • Chance to make a real impact on service delivery and efficiency
  • 6-month fixed-term contract within a leading professional services firm
If you are an experienced operational leader who enjoys developing people and improving how teams work, we would be keen to hear from you.