An exciting opportunity has opened within a leading international professional services firm for an experienced Operations & Administration Manager to lead and transform a high-performing administrative support function across multiple teams. This is a senior leadership role suited to someone who thrives in fast-paced professional environments, enjoys driving operational excellence, and has a proven track record of leading managers and improving service delivery at scale.
What you’ll be responsible for:
- • Leading multiple administrative and operational support teams
- • Driving service excellence across the business
- • Managing and developing Team Leads and senior administrators
- • Improving operational efficiency, processes, and resource planning
- • Partnering with senior stakeholders, including Directors and Partners
- • Embedding quality, governance, and performance standards
- • Leading recruitment, succession planning, and capability development
- • Acting as a trusted operational leader across the organisation
- • Significant senior-level administration or operations experience within professional services or a regulated environment
- • Strong people leadership experience managing managers/team leads
- • Excellent stakeholder engagement and communication skills
- • Commercial awareness with a solutions-focused mindset
- • Proven ability to drive operational improvements and performance outcomes
- • Resilient, organised, and confident operating in a complex business environment
If you’re an experienced operational leader ready to step into a visible and influential role, we’d love to hear from you.
Apply now or message directly for a confidential conversation.
