Georgia Mason

Senior GRC Analyst Location: Greece (Remote) We're looking for a Senior GRC Analyst to join a growing Information Security team as an individual contributor. You'll split your time between running risk assessments across third parties, applications and internal systems, and supporting the day-to-day running of the Governance, Risk and Compliance function, including two brand-new initiatives the team is building out. ResponsibilitiesRun security risk assessments and cybersecurity posture reviews across third parties, applications and internal systems, turning findings into clear, actionable remediation plans.Lead regular internal and business-facing workshops, communicating risk clearly to both technical and non-technical stakeholders.Contribute to a new AI governance and security initiative — helping shape good AI use cases and, over time, taking ownership of AI-related risk issues.Support the build-out of a new in-house IT risk assessment capability as the team scales its internal expertise.Support third-party risk management (TPRM) activities where relevant.Bring genuine technical security credibility to governance, policy and standards work across the function.RequirementsA career built primarily in information security or cybersecurity, with GRC, risk or compliance experience layered on top Solid experience in IT risk assessment or wider risk management, ideally gained within a security context Exposure to third-party risk management (TPRM) Exposure to AI governance or AI security is a strong plus, though full training will be provided.

Senior Compliance Manager/ DMLRO (SMF16/17 Designate) UK Remote A fast-growing, technology-led financial services business operating across insurance and fintech is hiring a Senior Compliance Manager to lead its UK Compliance and Financial Crime function. Reporting to the Chief Risk Officer, this is a dual-hatted role — you'll be put forward for FCA approval as both SMF16 (Compliance Oversight) and SMF17 (MLRO) and act as the firm's primary FCA contact. The roleOwn and scale the Compliance and AML/CTF frameworks, including monitoring, risk assessments, and regulatory reporting.Act as MLRO — SARs and NCA reporting, sanctions screening, and the annual MLRO report.Lead Consumer Duty governance and outcomes monitoring.Support product launches and market expansion from a regulatory perspective, reporting to the Board and senior leadership.About you8+ years in Compliance, Financial Crime, Risk, or Legal within UK insurance, insurtech, or wider financial services.Operating at or near SMF level, ready to hold both functions and pass the FCA's Fit and Proper assessment.Hands-on AML/CTF experience, including SAR decision-making, at a level supporting MLRO appointment.A pragmatic, commercial operator who builds proportionate frameworks in high-growth environments.

Senior Compliance Manager (SMF16/17 Designate) UK Remote A fast-growing, technology-led financial services business operating across insurance and fintech is hiring a Senior Compliance Manager to lead its UK Compliance and Financial Crime function. Reporting to the Chief Risk Officer, this is a dual-hatted role — you'll be put forward for FCA approval as both SMF16 (Compliance Oversight) and SMF17 (MLRO) and act as the firm's primary FCA contact. The roleOwn and scale the Compliance and AML/CTF frameworks, including monitoring, risk assessments, and regulatory reporting.Act as MLRO — SARs and NCA reporting, sanctions screening, and the annual MLRO report.Lead Consumer Duty governance and outcomes monitoring.Support product launches and market expansion from a regulatory perspective, reporting to the Board and senior leadership.About you8+ years in Compliance, Financial Crime, Risk, or Legal within UK insurance, insurtech, or wider financial services.Operating at or near SMF level, ready to hold both functions and pass the FCA's Fit and Proper assessment.Hands-on AML/CTF experience, including SAR decision-making, at a level supporting MLRO appointment.A pragmatic, commercial operator who builds proportionate frameworks in high-growth environments.

Internal Audit Manager – Compliance TestingLondonA growing international banking organisation is seeking an experienced professional from an Internal Audit or Compliance Testing background to join its expanding London Compliance function as a Compliance Testing Manager. This is a new role that's an ideal next step for an Internal Auditor — the skill set transfers directly, and you'd have the opportunity to help build and enhance the Compliance Testing framework while working closely with an established international team.Key ResponsibilitiesExecute compliance testing reviews across the business — similar in approach to internal audit fieldworkAssess compliance with regulatory requirements, policies, and controlsIdentify control gaps and areas for improvementDevelop and maintain testing plans and methodologiesPrepare testing reports, findings, and remediation actionsEngage with senior stakeholders on testing outcomes and action plansSupport regulatory reporting and governance committee updatesHelp develop and strengthen the London Compliance Testing capabilityRequirements7+ years' experience within Internal Audit or Compliance Testing — auditors looking to move into Compliance are actively encouraged to applyStrong understanding of risk assessment methodologies; audit or testing framework experience both relevantExperience writing test/audit plans and detailed reportsAbility to manage complex reviews independently, end to endInstitutional or wholesale banking experienceKnowledge of FCA regulations essential; PRA knowledge beneficialCIA, CPA, ACA, or similar qualification preferred

Senior Analyst, GRCLocation: GreeceWe are seeking an experienced Information Security and Compliance specialist to join the Information Security team. The successful candidate will assess information security risks in line with internal policy and external best practice, and support the security of information and IT assets by testing security systems and applying security standards, policies, and procedures. Working under the guidance of the global information security lead, the candidate will help implement cybersecurity technology and provide day-to-day business support. ResponsibilitiesAssess information security risks in line with internal policy and external best practice.Support the security of information and IT assets by testing security systems and applying security standards, policies, and procedures.Implement cybersecurity technology under the guidance of the global information security lead and provide day-to-day business support.Manage third-party providers, where relevant, to ensure internal and third-party adherence to standards.Deliver information security training to appropriate teams.RequirementsExperience and knowledge in information security, compliance, and risk management.Understanding of security solutions and their applicability to the organization.Experience with security strategies, awareness campaigns, policies/standards, and governance.Ability to communicate effectively with technical specialists, leaders, and peers.Strong analytical and problem-solving abilities.

Complaints OfficerLocation: Leicester — hybrid, one day per week in office We're recruiting for a Complaints Officer to join the compliance team of a mortgage network, handling a high volume of complaints linked to one of its largest intermediary partner firms. You'll independently and impartially investigate, manage and resolve complaints and disputes, delivering fair outcomes in line with FCA requirements while remaining commercially aware.  ResponsibilitiesReceive and respond to inbound complaints and queries within FCA timescales, ensuring complainants are treated fairly and consistentlyApply the FCA's Dispute Resolution Rules (DISP) and other relevant guidance throughout the complaints processConduct thorough investigations, researching records, reviewing files, and liaising with relevant staff and the partner firm to build a clear picture of eventsRecommend appropriate redress or remedial action in line with the Complaints Handling PolicyManage a caseload of complaints at varying stages of resolution, communicating clearly and confidentially with all partiesLiaise with external bodies such as the Financial Ombudsman, legal firms, or claims management companies as neededMaintain accurate, complete records of investigations and supporting documentationSupport the production of management information for senior stakeholders, and assist with monitoring legal feesRequirementsMinimum 3 years' hands-on complaints handling experience within financial servicesMortgage and protection industry background essentialStrong knowledge of FCA rules and guidance, including DISP, CONC, ICOBS, Vulnerable Customer, and Consumer DutyConfident communicator, able to present complex information clearly both verbally and in writingComfortable managing a busy caseload and working to tight deadlinesCeMAP or equivalent qualification, or willingness to work towards it

File Quality Checker – Mortgage & ProtectionLocation: Norfolk/ Suffolk (once a week in office, largely remote)We're recruiting for a Business Quality Assessor to join the compliance function of a mortgage network, providing dedicated QA oversight for one of its largest intermediary partner firms. This is a hands-on quality assurance role covering both file and call auditing, ensuring mortgage and protection advice meets FCA standards and that customers consistently receive good outcomes.  ResponsibilitiesConduct detailed reviews of mortgage and protection advice files and calls, assessing suitability, documentation quality, and compliance with FCA regulations (including MCOB, ICOBS, and Consumer Duty)Deliver structured, actionable feedback to advisers to improve advice quality and regulatory understandingAct as the primary QA point of contact for a major partner firm, providing oversight and constructive challenge on quality and riskIdentify trends, risks, and systemic issues, escalating high-risk findings in line with governance proceduresProduce clear QA reports and contribute to management information and reportingPrimarily covers first-charge mortgages, with second-charge business expected to followRequirementsSignificant experience in mortgage and protection advice file/call QA, ideally from an intermediary or broker background (small-to-medium firm experience preferred)Strong working knowledge of FCA regulations, including MCOB, ICOBS, and Consumer DutyConfident, diplomatic communicator with a track record of coaching advisers and influencing behaviourStrong analytical skills and attention to detailCeMAP or equivalent qualification desirable (support available to obtain this if not already held)Full UK driving licence required, with willingness to travel occasionally to partner offices

Senior Compliance Advisory ManagerBirmignhamThis role is the bank's senior regulatory advisory specialist and a key deputy to the Head of Conduct & Compliance. You will provide expert FCA regulatory guidance across the business, helping to ensure compliance, support good customer outcomes and influence strategic decision-making.Operating with a high degree of autonomy, you will represent Conduct & Compliance at senior forums, prepare governance papers, support regulatory change initiatives and deputise for the Head of Conduct & Compliance when required.This is an excellent opportunity for an experienced compliance professional looking to broaden their influence and gain significant exposure to senior leadership and governance.Key ResponsibilitiesAct as a trusted deputy to the Head of Conduct & Compliance, providing support across regulatory, governance and advisory activities.Represent the Conduct & Compliance function at management and risk committees, deputising when required.Provide practical regulatory advice and guidance to business areas on FCA requirements and Consumer Duty obligations.Translate complex regulatory requirements into clear, commercially focused business guidance.Prepare governance papers, committee reports and regulatory updates for senior stakeholders.Support strategic projects, regulatory change initiatives and business developments from a compliance perspective.Conduct horizon scanning and assess the impact of regulatory developments.Lead regulatory training and support colleagues in understanding their regulatory responsibilities.Essential ExperienceSignificant experience operating at Senior Compliance Manager level within an FCA-regulated environment.Experience presenting to senior management and governance committees.Strong advisory, policy and stakeholder management experience.Ability to operate independently and confidently deputise for senior compliance leadership.Proven ability to interpret and translate regulatory requirements into practical business solutions.