Operational Resilience – The Road Ahead
  • Time: 6pm - 9pm
  • Date: Thursday 05 March 2020
  • Location:

A panel of experienced industry professionals will discuss the regulators’ direction of travel based on their consultation papers published in December, with additional insight provided by the comprehensive operational resilience survey currently being carried out with the ORIC membership. The chair, Adrian McCarthy, will also ask the panel to share their experience of their own firms’ existing approaches to operational resilience as well as the next steps they intend to take on the road ahead.

We are delighted to be partnering with ORIC International and PRMIA. ORIC International is the leading operational risk consortium for the (re)insurance and asset management sector globally. PRMIA is a member-led association, dedicated to defining and implementing the best practices of risk management.

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The panel:

- Adrian McCarthy - Senior Advisor at Broadgate Search (Chair)

- Des Moore - CEO at Cumberland Building Society

- Justin Elks - Managing Director at Crowe LLP UK

- Naomi Springate - Director, Operational Resilience at Lloyds Banking Group


Adrian McCarthy

Adrian’s career has included roles as Operational Risk and Governance Technical Specialist at the UK FSA & FCA, Group Customer Development Director at Lloyds Banking Group, Litigation Partner at Dentons solicitors, IT & Operations Director in the Lloyd’s of London Insurance Market, and as a Fintech Supervisor at the Dubai Financial Services Authority. Adrian currently carries out Board Effectiveness Reviews.


Des Moore

Des is currently leading the UK’s 10th largest building society through a significant change programme to future proof its business and secure a sustainable future for its Members, Communities and People.

He is a senior business leader with over 30 years’ experience in retail and commercial banking.


Justin Elks

Justin is a managing director of the Crowe LLP UK consulting practice and is Crowe’s UK insurance sector and ERM lead. He specialises in governance, risk and capital management, helping business to add value in a regulated environment. Justin has more than 25 years of experience providing designing, delivering, and leading practical, value-adding governance, risk and capital management approaches, operating models, and functions.


Naomi Springate

Naomi joined Lloyds Banking Group's Chief Security Office in April 2017. She owns the Group's Operational Resilience Strategy, acts as policy owner for Information Security (including Cyber, Identity Access Management), Business Continuity (including Incident Management) and Physical Security, setting the standards for the Group and driving prudent security culture across the Group’s business Divisions and extended enterprise. Naomi also has responsibility for security engagement and education, working directly with the customer-facing businesses to reduce security risks and protect customers.




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